Refund Policy
At Hotelsky International, we are committed to providing you with an exceptional experience during your stay. We understand that there may be situations where you need to request a refund. Please review our refund policy to understand the terms and conditions.
1. Cancellation and Refund
1.1. Refund Eligibility: – Room reservations are eligible for a refund if canceled within the specified cancellation period, which is typically 24 hours before your scheduled check-in date. – Special promotions, packages, and non-refundable bookings may have different cancellation and refund terms. Please check your reservation details for specific information.
1.2. Refund Process: – To request a refund, please contact us at +91 9573142847 with your booking details. – Refunds will be issued to the original payment method used for the reservation.
2. No-Show and Early Departure
2.1. No-Show: If you do not check in on your scheduled arrival date and have not canceled your reservation in advance, you will be charged for the first night, and the remainder of your reservation will be canceled.
2.2. Early Departure: If you choose to check out earlier than your scheduled departure date, you may be charged for the full reservation amount.
3. Refunds for Special Circumstances
3.1. Exceptional Circumstances: In the event of exceptional circumstances such as natural disasters or government-imposed travel restrictions, we may offer flexibility regarding refunds and rescheduling. Please contact us for further information in such situations.
4. Booking Amendments
4.1. Change of Dates: If you wish to change your reservation dates, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable rate differences.
5. Contact Us
If you have any questions or concerns regarding our refund policy or any specific reservation, please feel free to reach out to us at +91 9573142847.